Web Editor Support


Users will need to be logged into WordPress to access the form.

Once the form is submitted, there is a BD&E email that users can email if the matter is urgent.

That email can also be used if there is ever an urgent website need outside of normal business hours or during holidays (i.e. website down, etc.).


Need IT help after hours? Browse our self-help resources for solutions and suggestions designed specifically for Trocaire affiliates. Click HERE to access the Knowledge Base.


support Form

Please use this form if you have questions or issues related to the website. Before submitting this form, be sure to reference the web editor guide for detailed instructions on common issues.

You will receive a response to your submission at the email or phone number provided. Make sure to provide as many details as possible so we can provide resolution in a timely manner.

Please note: When submitting this form, it’s possible that the support team will need to log into your account which will require you to reset your password.

  • Follow this link and copy the link provided and paste it here. This will give us all of your browser information so we can test more efficiently.
  • This field is for validation purposes and should be left unchanged.