Counseling Services


Crisis Counseling

If you are struggling emotionally and in need of emergency assistance, please contact Crisis Services (24-hour Hotline) at 716-834-3131 or call 911.



Emergency Resources:

Crisis Services 24-Hour Hotline: 716-834-3131

2-1-1 WNY: Dial 211 27/7 x 365 Days.  Free and confidential link to health and human services.

Central Referral Services: 716-851-5555 Referral Service for Personal and Social Problems

ECMC Comprehensive Psychiatric Emergency Program (CPEP) 24/7; 716-898-1676; 462 Grider St, Buffalo, NY 14215

Erie County Department of Social Services: 716-858-8000

Family Help Center-Family Help Line: 716-892-2172

Family Justice Center:  716.558.SAFE (7233); Assistance for survivors of Domestic Violence

Domestic Violence 24-Hour Hotline (Haven House):  716-884-6000

Mental Health Association of Erie County: 716-886-1242

National Domestic Violence Hotline 24-Hour Hotline: 1-800-799-7233 and through chat.

National Sexual Assault Hotline 24-Hour Hotline: 1-800.656.HOPE (4673) and through chat.

NYS Domestic & Sexual Violence 24 Hour Hotline:  1-800-942-6906

National Suicide Prevention Lifeline 24-Hour Hotline: 1-800-273-TALK (8255)


Alcohol and Substance Abuse:

Al-Anon Information Service:  24 hr / 7 days  716-856-2520

Alcoholics Anonymous716-853-0388 

Kids Escaping Drugs

Margaret A. Stutzman Addiction Treatment Center

National Institute for Drug Abuse

Substance Abuse and Mental Health Service Administration (SAMSA)

UB Behavioral Health Clinic


Anxiety & Depression:

Anxiety and Depression Association of America

American Psychological Association


Counseling Resources and Services:

(Check with your health insurance provider to obtain a list of agencies that are covered by your insurance provider). 


Psychology Today (searchable database)
UB Counseling Center Referral Service (searchable database)


Be Embodied

Best Self:  716-884-0888; Various locations in WNY

BryLin Behavioral Health System: 716-886-8200; Various locations in WNY

Catholic Charities: 716-856-4494; Various locations in WNY

Community Health Center of Buffalo (CHBC):  716-986-9199; Various locations in WNY

CORE Mental Health Counseling  

ECMC Outpatient Behavioral Health Services

Endeavor Health Services:  716-895-6700; Various locations in WNY

Evergreen Health

Hamburg Counseling Services: 716-648-0650; 97 South Buffalo St. Hamburg, NY

Horizon Health Services:  716-831-1800 for intake; Various locations in WNY

Jewish Family Service of Buffalo & Erie County: 716-883-1914; 70 Barker St. Buffalo, NY

Psychotherapy Associates of Niagara: 716-285-1904; 419 Walnut Ave. Niagara Falls, NY

Spectrum Human Services: 716-539-5500; Various locations in WNY

Suburban Psychiatric Associates: 716-689-3333; Various locations in WNY

Veterans Association (VA): 716-834-9200; 3495 Bailey Ave Buffalo, NY


Domestic Violence, Dating Violence, Sexual Assault, and Stalking:

Crisis Services: 24-Hour Hotline: 716-834-3131

Family Justice Center

GLBTQ Domestic Violence Project

Haven House (Domestic Violence 24 Hour Hotline):  716-884-6000

Legal Momentum

National Sexual Violence Resource Center

National Domestic Violence 24-Hour Hotline: 1-800-799-7233 and through chat.

Rape, Abuse & Incest National Network (RAINN) – National Sexual Assault Hotline 24 Hour Hotline: 1-800-656-HOPE (4673) and through chat.

New York State Coalition Against Domestic Violence

New York State Coalition Against Sexual Assault

Office for the Prevention of Domestic Violence

Pandora’s Project

Safe Horizons


Eating Disorders:

Eating Disorder Hope

National Association of Anorexia Nervosa and Associated Disorders

National Eating Disorders Association

The Alliance for Eating Disorders Awareness

The National Eating Disorders Collaboration

WNY Comprehensive Care Center for Eating Disorders


Grief and Loss:

Coping with Loss:  Bereavement and Grief

Grief Share – Grief Support Group

Hospice Buffalo – Grief Support Groups

Community – Grief Support Groups

Roswell Park – Grief Support Groups/Educational Evenings

Grief and Loss Information

The Grief Toolbox

What’s Your Grief


Additional Information/Resources:

Active Minds

American College Health Association

Family Help Center

Half of Us:

Healthy Lives Healthy Minds:  A resource from the American Psychiatric Association – information can be downloaded on various mental health topics.

Help Guide

HOME (Housing Opportunities Made Equal)

Just Tell One

Monthly Support Group List (various)

National Alliance on Mental Illness (NAMI)

Press Pause:

The Renewal Center: 327 Elm Street, Buffalo, NY 14202, 716-884-5216


Suicide Prevention:

American Foundation for Suicide Prevention

National Suicide Prevention Lifeline 24-Hour Hotline: 1-800-273-TALK (8255)


*Please note that this list does not encompass all resources available and is subject to change.  This list does not constitute or imply the endorsement, recommendation, or favoring of these agencies. 


What is Title IX?

Title IX protects people from discrimination based on sex in education programs or activities that receive Federal financial assistance.

For more information visit:  Title IX | Enough is Enough | Non-Discrimination Resources


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360 Choate Avenue
Buffalo, NY 14220