IT Software Support (OIT)

Announcement(s):

Copiers Around Campus

Below are resources to assist you with the copiers/printers on campus.

Click on the resources below to assist you with the new process:

If you need assistance after viewing the resources, please contact helpdesk@trocaire.edu.

Emergency Notification System (ENS): Are you Signed-Up?

The Trocaire College Emergency Notification System (ENS) alerts you about campus emergencies, closures or other important Trocaire information by email, text and/or phone call (your choice). Sign-up or edit your account on the Trocaire Emergency Notification portal. Every semester, you will need to update your account. If you have previously signed-up, please log into your account and update your information. Learn more about how to sign-up or edit your account by reading the Student directions or Faculty/Staff directions. If you have any questions, please contact Helpdesk@trocaire.eduWith winter weather around the corner, you want to be on the ENS list!

IT Software Support Services

Trocaire’s Software Support Specialist provides assistance with the following:

  • Blackboard
  • Panopto
  • Moodle
  • Microsoft (MS) Teams account (faculty and staff only for MS Teams)

Contact Software Support

Complete Support Ticket

Click on the “Fill out form” link below to complete the software support ticket for assistance with Blackboard, Moodle, Panopto, and for creation of a Microsoft (MS) Teams account (faculty and staff only for MS Teams).   If the form is not visible, go directly to the Blackboard Support Ticket.

If you are a Workforce Development student, please contact blackboard@trocaire.edu directly.