Registrar FAQs

Transcripts

What is the difference between official and unofficial? 

Both official and unofficial transcripts will contain all of the coursework you completed and any degrees earned at Trocaire College. Official transcripts are printed on parchment paper embossed with the College seal along with the Registrar’s signature and arrive in a sealed envelope. Most colleges and universities will require official transcripts.

 

Will a hold on my account prevent the release of my transcripts?

Yes, a business or library hold may prevent the release of your transcripts. You will be notified upon the receipt of your transcript request form if your account has a hold.

 

Do you send transcripts electronically?

No, Trocaire College does not currently send transcripts electronically through a secured service.

 

Do you charge a fee to process transcripts?

No, Trocaire College does not charge a fee to process your transcript. It is a free service.

 

Can I still order my transcripts if my grades or diploma are pending?

Transcripts can be requested at any time.  You can select the option of having your transcript processed after final grades are posted or after your degree is conferred.

 

Can I designate someone to pick up my transcripts for me?

Yes.  You will need to provide written consent authorizing the release of your transcript.  The individual you designate must present photo identification at the time of pick-up.

 

Do I have to submit another Transcript Request Form if I have requested my transcripts in the past?

Yes, you will need to submit a form each time you request your transcript.

 

Registration

When is registration?

Registration typically begins in October for the Spring semester and in March for the Summer and Fall semesters. Course schedules located in the Registrar’s office and on the College website will include specific dates.

 

How do I know if I have enough credits to be considered a sophomore?

College levels are determined as follows:

1 – 30 credits: Freshman

31 – 60 credits: Sophomore

61 – 90 credits: Junior

91+ credits: Senior

Your transcript, which you can on view on E-Student, will include the number of cumulative credits earned.

 

How can I get on a waitlist if a class is full?

Contact the Registrar’s Office to be placed on a waitlist.

 

How will I be notified if a spot opened up?

We will register you for the class if a spot becomes available.  You will be sent an updated schedule to inform you of the change.

 

Why is my registration status “unofficial”?

All registrations are considered unofficial until they are authorized by Student Accounts. This happens after the Drop/Add period each semester.

 

Online Registration

What if I don’t know my username and/or password?

Contact the Help Desk at 827-4330 or helpdesk@trocaire.edu for assistance.

 

How do I get unlocked?

Students meet with their academic advisors each semester to discuss the upcoming semester’s schedule. Your advisor will unlock you at this time.

 

Will a hold on my account prevent me from registering?

Yes, a business hold may prevent you from registering.  Please contact Student Accounts for more information on your hold status.

 

Withdrawing

How do I withdraw from a class after the drop/add period?

It is your responsibility to meet with your advisor to discuss withdrawing from a course. After speaking with your advisor, you must then meet with an Advisement & Student Service Center staff member to begin the withdrawal paperwork.

 

What if I need to withdraw after the withdrawal deadline or I stop attending classes without officially withdrawing?

A student who unofficially ceases to attend classes and does not formally notify the College in writing, or has an excessive number of unexcused absences will receive a grade of “FX” in the course.  A grade of “WF” [withdraw failure] will be issued to any student who withdraws after the deadline.

 

Graduation

How and when will I get my diploma?

Diplomas are mailed to the address listed on the graduation application. This mailing occurs in June for Spring graduates and February for Fall graduates.

 

Will a hold on my account prevent the release of my diploma?

Yes, a business hold may prevent the release of your diploma.  You will be notified at the time of degree conferral if your account has a hold.

 

What does degree “conferral” mean?

Conferral designates that your degree has been officially awarded. This happens prior to your diploma being issued when it has been determined that you have met all departmental requirements.

 

Can I still walk in the May graduation ceremony if I am taking a summer class?

Yes, you may still participate in the graduation ceremony. Our office must be notified of your intent to ensure that your diploma is ordered. Please note that a maximum of 9 credit hours can be taken.

 

Transfer Credit

How do I know which courses at other colleges are equivalent to Trocaire courses?

The transfer course spreadsheet includes courses from area colleges that are transferable for Trocaire credit.

If a course is not included on the spreadsheet, please contact our office at 716-827-2415.

 

Why wasn’t I given credit for a course that I took at another college?

Transfer credit is denied if you did not receive a grade of “C” or better or the content of the course was not equivalent.

 

How can I obtain a Trocaire course description or syllabus to submit to another college?

The college catalog contains descriptions of current courses. The Registrar’s Office maintains archived catalogs. Contact our office to request an archived course description.

The Academic Deans under each division maintain course syllabi.

 

Honors Designations

How are graduation honors calculated?

Honors are given on the basis of the cumulative grade point average.

Certificate with Merit – cumulative GPA of 3.4

Degree with Distinction – cumulative GPA of 3.4

Degree with High Distinction – cumulative GPA of 3.6

Degree with Highest Distinction – cumulative GPA of 4.0

 

How do I qualify for the dean’s list?

Full time matriculated students [carrying 12 credit hours or more] and part time matriculated students [carrying 8-11 credit hours] who have a semester GPA of 3.4 and no grade below a “C” merit a place on the Dean’s List, which is published at the end of each semester.