OIT Systems Overview

< Return to OIT Home

Our Technology Systems

Below you will find an overview of the main information technology systems at Trocaire College. If you would like a comprehensive list of all systems please visit the Departmental Services Directory for more information.

CAMS

About

What is the purpose of the system?
CAMS is the college’s main information system. It is used as the system of record to gather student information as they move through their selected program within the college. It manages all aspects of a Trocaire student’s records including admission data, course registration, bills, financial aid, health records, and much more. It is used as a complex reporting system, through which all internal departments extract student data for day to day operations and reporting.

Who uses it?
CAMS is widely used within the college, exclusively by administrators and staff.

Where is it available?
CAMS is available through networked campus computers on campus. It cannot be accessed from off-campus locations or non-networked machines.

When will users be given access?
Since CAMS is main college information system that contains FERPA protected data, access to CAMS will be given upon request after approval by the Administrative Computing Department head and/or through the CAMS advisory committee.

How is it accessed?
CAMS is accessible exclusively via the Internet Explorer browser on networked campus computers at: trocaire-sql01/ecams. Usernames and passwords will be assigned by the CAMS administrator after access has been approved. CAMS passwords must be updated every 90 days as per system policy.

More Information

CAMS Administration

CAMS Help Documents

ePortals

About

What is the purpose of the system?
The purpose of the ePortals is to provide to students and faculty members a self-service interface to input and retrieve information from the CAMS System. There are two portal interfaces:

eStudent: Register for classes, check grades, pay bills, view unofficial transcripts, and much more.
eFaculty: Take attendance, report grades, check class rosters, communicate with students, and much more.

Who uses it?
All current Trocaire students and faculty members use the ePortals.

Where is it available?
The ePortals may be accessed online, from any location, using an up-to-date internet browser.

For Students: https://ecams.trocaire.edu/estudent
For Faculty members: https://ecams.trocair.edu/efaculty

When will users be given access?
Students are assigned usernames and passwords to the portal after they have been formally accepted into the college. Instructional Faculty members are assigned usernames and passwords to the portal after the completion of their HR intake paperwork.

How is it accessed?
The e-Portals can only be accessed with a valid Trocaire username and password. Passwords may be reset at any time through the site’s lost password link and a valid Trocaire webmail account.

More Information

ePortal Administration

eStudent User Guide

Moodle

About

What is the purpose of the system?
The Moodle LMS is a digital learning environment that provides online resource and learning activity management capabilities to Trocaire’s online and face-to-face course offerings.

Who uses it?
It is used by current Trocaire instructional faculty members and students for the completion of academic coursework. Program Directors and Deans may make use of the platform as both a program management tool, and to provide documentation to accrediting bodies. Non-academic staff may be given Moodle access on a case by case basis at the discretion of their department head and the head of Education Technology as per the site’s acceptable use policy.

Where is it available?
Moodle may be accessed online, from any location, at https://trocaire.mrooms.net using an up-to-date version of the Google Chrome or Mozilla Firefox internet browsers. Users may also use the Moodle Mobile app available at the iTunes and Google play stores on their mobile device(s).

When will users be given access?
Students will be mailed an IT letter containing their username and password within one week of registering for courses. Academic administrators, approved staff, and faculty will be contacted by a member of the Education Technology Department to set up an initial training appointment within one week of the completion of their New Hire paperwork and/or the submission of a request through the Helpdesk ticket system.

How is it accessed?
Moodle can only be accessed with a valid Trocaire username and password. Passwords may be reset at any time through the site’s lost password link and a valid Trocaire webmail account.

More Information

Moodle Administration

Moodle Site User Policies

Moodle Help Documents

MoodleDocs Wiki/ User Manual 

Network

About

What is the purpose of the system?
The Trocaire College Network interconnects various internal and external resources.
Who uses it?
All college employees and students have access to the network with varying levels of access based on each user’s needs.

Where is it available?
All of the college owned computers are connected to the network. Non-college owned devices can connect wirelessly with WiFi that is provided at all Trocaire College locations.

When will users be given access?
Students will be mailed an IT letter containing their username and password within one week of registering for courses. Staff is given their username and password upon onboarding. This can be used to log-on to college owned computers. Anyone at any of the location can connect to guest WiFi.

How is it accessed?
Using your username and password, you can log-in to a college owned PC to access the network. There is also WiFi provided to users at each location.

More Information

Network Administration

File Storage and Management

TELEPhones

About

What is the purpose of the system?
Trocaire IP Phones are used for both internal and external phone calls.

Who uses it?
All full-time staff and faculty get a phone and extension assigned to them. All phones in common areas can be used to contact security in the event it’s needed by anyone at any of the locations. Phones in classrooms can be used by instructors as needed.

Where is it available?
Full time staff and faculty offices, common areas such as hallways and classrooms.

When will users be given access?
Full time employees will be given a phone and extension upon onboarding. All others have access to common area phones.

How is it accessed?
Phones are accessed by locating them physically.

Webmail

About

COMING SOON!

More Information

Webmail Administration

Archiving & Anti-Spam System

Email setup & Best Practices

Website

About

COMING SOON!

More Information