Safety & Emergency

Security Phone Numbers

Main Campus

On-Campus Phone – Dial 2500
Security Mobile Phone – Dial 716.445.2104

Transit Road Extension Center

On-Campus Phone – Dial 4300
Security Mobile Phone – Dial 716.346.7094

Serious Emergency

Dial 911

Trocaire Security Overview

Security is located in the front entrances of all three locations. A guard is working whenever the college is open at each location. Officers aid in enforcement of federal, state, and local statutes, as well as Trocaire College regulations. Security guards are contracted through an outside agency and managed by the Director of Facilities & Security.

All security guards must meet the training requirements of the State of New York Security Guard Act. The college employs an out-sourced security service whose primary objective is to encourage a safe and healthy experience that enhances the campus learning experience and compliments the college’s mission.

Security advocates, law enforcement, security, and emergency response at Trocaire College. Security provides support services tailored to meet the needs of the Trocaire College community. Some of the services are:

• Development and distribution of ID Cards
• Test and maintain all fire-prevention equipment and alarms
• Inspect buildings for safety compliance
• Maintain a lost and found department

A number of emergency telephones are located throughout the main building. These telephone boxes are easily identified by signage, which is mounted directly above the box. They can be used to report a criminal incident, fire, or any other type of emergency.

Trocaire security maintains a close working relationship with the Buffalo Police Department (BPD) and the Town of Lancaster Police Department (LPD). Meetings are held between the leaders of these agencies on both a formal and informal basis. The Director of Facilities & Security, the BPD and the LPD communicate regularly on the scene of incidents that occur in and around the College’s three locations.

The Director of Facilities & Security work closely with the BPD and the LPD when incidents arise that require joint investigative efforts, resources, crime related reports and exchanges of information, as deemed necessary. There is a written memorandum of understanding between Trocaire, the LPD but not with the BPD. Trocaire College does not have any officially recognized student organizations with off-campus locations that the BPD or the LPD monitors or reports. We encourage all students and employees to report crimes to the local authorities and then notify campus security.

Reporting a Crime

All members of the campus community are urged to report criminal incidents, emergencies and suspicious activity. The campus emergency number is (716) 827-2500. All reports are classified, logged and responded to thoroughly. For emergencies, please call 911 and then notify Security of the situation. Security and the Director of Facilities investigates all reports and notifies appropriate college personnel and, if necessary, the BPD or LPD. All campus telephones also include a security button to ensure easy dialing in the case of an emergency.

In addition to security you may report a crime to the following areas:

1. Director of Facilities Choate Room 337, 827-4338
2. VP of Enrollment and Student Affairs Officer Choate Room 121, 827-2445
3. Chief Human Resources Officer Mercy Center L04B, 827-2559
4. Or contact a Campus Security Authority (please see below)

Reporting a Violation of Trocaire’s Code of Student Conduct

If this is an emergency, please contact 911 or the Office of Safety & Security at 716-827-2500 (off campus). However, for non-emergency violations of Trocaire College’s Code of Student Conduct, please fill out an incident report form.

Weather-Related Closing Protocol

1. Decide which phone number(s) and/or e-mails you want to use.
2. Go to https://trocaire.portal.finalsiteconnect.com/

• Log In:
  • If you already have an account, sign in using your Trocaire email address and your password you created when you signed up originally.
  • If you do not remember your password, use the “forgot password” option.
• Sign Up:
  • If you have never signed up click the Sign Me Up! Button
  • Enter your First Name, Last Name, Trocaire Email address, and create a password
  • Check the box to agree with the User Agreement after reviewing
  • Select continue
  • You will then be prompted for your ID number
  • Students – Enter your Student ID. This will be the full 11 characters starting with the letter “A.” You can find your Student ID by logging into e-Student (your ID is listed under your name in the top left corner) or by referring to your Student ID card.
  • Faculty/staff – enter the last digits of your Employee ID (numbers after the zeros). For example, if your ID is S0000999999, you should enter “999999.” You can find your Employee ID by referring to your Trocaire Employee ID card.
  • You can now set your contact preferences

Safety and Emergency Resources

The safety of the entire Trocaire community is one of our primary concerns, and maintaining a safe campus requires cooperation from everyone. In this section, use these resources to learn about the ways Trocaire College makes your safety and security our priority:

Title IX | Enough is Enough | Non-Discrimination Resources

Trocaire College is dedicated in creating and maintaining a working and learning environment which is free of discrimination and intimidation. All complaints of discrimination and harassment will be thoroughly investigated to determine whether the totality of the alleged behavior and circumstances may constitute harassment, sexual harassment, discrimination, sexual assault or sexual violence or a form of misconduct.

For more information, go to the related webpage or contact: