Student refunds are issued after the add-drop period each semester
Direct Deposit: Refunds may be issued to a bank account on file in the e-Student portal. Students may enroll through the portal in the Nelnet Payment Plans and Refunds tab under Outside Links.
Reloadable Debit Cards: Refunds may be issued to a reloadable debit card. Students may use a card already in possession or purchase a new reloadable debit card. The following information must be entered through the e-Student portal in the Nelnet Payment Plans and Refunds tab under Outside Links.
1. Account holder name
2. Card provider – VISA, Mastercard, etc.
3. Account number – Provided at time of purchase or by calling telephone number on card. This number is not the number on the front of the card.
4. Routing number – Provided at time of purchase or by calling telephone number on card. This number is not the number on the front of the card