Advisement & Student Service Center

The Office of Advisement & Student Service exists to support and enhance the Mission of Trocaire College by assisting students in the development and pursuit of educational and life goals. The office also assists students and alumni with school and work transitions, helping them identify and achieve lifelong career satisfaction and success.

Why is Academic Advisement so important?

An educational goal needs a plan to complete and achieve that goal.  Advisors assist in creating a plan according to your needs and educational goals to keep you on track for graduation. A minimum of three visits with your advisor every semester helps you maintain your educational plan.


Office Hours:

Monday and Thursday: 8am-6pm

Tuesday and Wednesday: 8am-5pm

Friday: 8am-4pm

Contact us

Room 140

Summer/Fall 2018 Registration Instructions

1. Summer/Fall 2018 Registration Instructions: ONLINE REG. DIRECTIONS

2. Summer/Fall 2018 video instructions on how to register:

3. Summer/Fall 2018 Schedule

Academic Calendar

You must meet with your academic advisor before you are able to register. Be sure to make an appointment with your advisor prior to your registration date.

Advisement FAQ

To assist you in your advisement journey, here are some common advisement questions and answers.

Who is my assigned advisor?

You will receive an email from the Advisement and Student Service Center in the beginning of the semester (around the third week of classes) informing you of the name of your advisor, their office room number, phone number and email address.

Is Advisement required?

Yes! You should see your advisor a minimum of three times a semester. All students must meet with your advisor prior to registering for classes for the following semester. After your advisement meeting for registration, your advisor will unlock you so that you will be able to register online through your student portal.

When should I meet my advisor?

Use your advisor as a resource for information and direction whenever you need help. Seek out your advisor when you have questions regarding your schedule, program, policies and procedures.

  • Your advisor will help you understand the early alert process, the midterm warning process and academic probation.
  • See your advisor if you are considering changing your program, withdrawing from a class or the college or taking a leave of absence.
  • Make an appointment with your advisor prior to registering for classes. You must be unlocked by your advisor in order to register online!

What should I do to prepare for my advisement appointment?

It’s a good idea to write down specific questions you have ahead of time so that you don’t forget anything. When you are being advised for registration for the following semester, you should review the course offering book and have a schedule already prepared. View your transcript, schedule, degree audit and course offering on the student portal on a regular basis and prior to meeting with your advisor.

How do I drop or add a course?

Dropping or adding of courses may be made during the Drop/Add period through the Registrar’s Office (Room B14). No courses can be added after the Drop/Add period. Dropping of courses after this period must be done by the Official Withdrawal Process.

Any change in your registration during this period should be discussed with a member of Advisement & Student Service Center prior to processing the deletion or addition of a course.

How do I withdraw from a course?

It is your responsibility to meet with your advisor to discuss withdrawing from a course. After speaking with your advisor, you must then meet with an Advisement & Student Service Center staff member. Following Drop/Add Period, the last day to withdraw without academic penalty is the 61% point in the semester. If a student withdraws after the 61% point, he/she receives a withdrawal failing (WF). Please note: A student who unofficially ceases to attend classes and does not formally notify the College in writing, or has an excessive number of unexcused absences will receive a grade of “FX” in the course and will be liable for full tuition and fees as originally incurred.

Am I able to repeat a course?

Students may repeat a course in instances where they have received grades of C- (where a program’s policy requires a minimum grade of C), D+, D, F, FX, W, WF and U. A grade of W counts as an attempt at taking the course. Students may repeat a course only once, unless they have signed authorization from the director of the academic program programs in which they are enrolled (or intend to enroll in) to repeat a course for the second time. Students in Nursing, Radiologic Technology, and Surgical Technology may need to repeat a course in which they earned a grade of C or higher, but which is over 5 years old, in order to meet individual program requirements. In cases of repeated courses, the last grade earned is used in computing the grade point average. However, all grades earned for courses taken at Trocaire remain part of the student’s permanent record. Students should take note that if the repetition is not required by the College, New York State will not allow the credit hours to be counted in determining the minimum course load required for financial aid. Students may not take a Directed Study, Independent Study, or Challenge Exam to replace a course a course in which a failing grade was earned.

What is the College’s Academic Probation and Dismissal Policy?

Academic Probation: Academic probation results when a student’s Grade Point Average (GPA) falls below that indicated for probation on the chart below. A student placed on academic probation is expected to make an appointment with a member of the Academic Advisement Office to discuss the student’s academic progress. The student should make this appointment as soon as possible. Academic Dismissal: Academic dismissal and loss of matriculation results from any of the following:

  1. Falling below the grade point average indicated for dismissal on the chart below.
    B. Failing (F/FX) three (3) or more courses in a single semester.
    C. Showing withdrawal (W) from more than one-half of courses attempted in two consecutive semesters.
    D. Being placed on academic probation for two consecutive semesters. Dismissed students may not re-apply to the College for readmission for a period of one (1) calendar year.

Total Credits Attempted

Dismissal CUM GPA Below

Probation Semester GPA Below

6-15 1.00 2.0
16-30 1.25 2.0
31-45 1.50 2.0
46+ 1.75 2.0

Any extenuating circumstances will be reviewed by the Vice President for Academic Affairs upon request by the student.

Advisement Forms

Effective advisement requires a partnership between the student and the advisor. Advisors: Please use this site as a resource when advising students. Advisor guidelines as well as links to forms commonly used during advisement are below:


Christine Ryan, Ph.D
Director, Advisement & Student Service Center
Main Campus Room 140



peg-babcock-150x150Peg Babcock
Student Service Advisor
Main Campus Room 140





Michelle Semski
Student Service Advisor
Main Campus Room 140